Turn shoppers into customers. Over text.
Kirbie brings webchat, texting, reviews, and payments into one inbox — then uses Sleep AI to match every customer to the right bed.
More reviews per month with textable review invites.
Of missed calls saved when you text back automatically.
More website leads when shoppers can text you instantly.
One platform.
The whole stack.
Messaging, reviews, payments, and AI — in one place. No more juggling a texting app, a review tool, and a card reader while a customer waits at the counter.
Kirbie is built for the way showrooms actually sell: fast answers, personal follow-up, and a checkout that happens wherever the customer is.
See all features ↗The toolkit
Everything you need
to close the sale.
Every conversation, review, and payment lives in one inbox — so your team stops switching tabs and starts selling.
Explore the platform ↗Unified Inbox
Webchat & leads
Missed-call text-back
Reviews & reputation
Text-to-pay & Tap to Pay
The Kirbie difference
Sleep AI matches beds
to people.
Most retail AI answers generic questions. Kirbie's Sleep AI Agent interviews each customer about how they sleep and recommends the right beds from your inventory — with the reasoning to back it up.
- Reads your live mattress inventory, specs, and pricing
- Asks about sleep position, firmness, heat, and budget
- Handles comfort exchanges, trials, and warranty follow-ups
Hybrid · Medium-firm · Queen — “Aurora Hybrid” recommended from your inventory.
Industries
Niche-built, not one-size-fits-all.
Works with your stack
Kirbie connects to the tools your store already uses — review platforms, payment processors, and your POS.
- Google Reviews
- QuickBooks
- Stripe
- Shopify
- Twilio