Furniture shoppers take weeks to decide. Kirbie keeps every conversation warm — from the showroom visit to the delivery truck to the review request — over the channel they actually read.
More website leads when shoppers can text instead of call.
Of missed calls saved with automatic text-back.
More reviews per month from textable invites.
A text-me widget on your product pages and a shared inbox on the floor mean no shopper falls through the cracks. Every inquiry becomes a tracked conversation with history.
Kirbie remembers what each shopper looked at, then nudges them at the right cadence — a new arrival, a price drop, or a gentle check-in weeks later.
Proactive delivery texts cut down on “where's my order?” calls and make the last mile feel premium. Customers get updates without lifting a finger.
Send financing options and secure payment links by text, or take a deposit on the spot with Tap to Pay. Fewer trips to the register, faster commitments.
Announce a clearance weekend, a new collection, or a designer event with two-way texts segmented by store and purchase history — and handle every reply in the same inbox.